Terms & Conditions — AI Strategy Academy Community Platform
Version: 2026-09-06 · Effective: September 6, 2026 · Last updated: September 6, 2026 · Prior version: 2026-08-17 (archived; governs events before September 6, 2026)
1. The short version (not a substitute for the rest)
This summary is here so you actually know what you agreed to. It is a plain-English orientation, not a replacement for the full terms below. Where the summary and the detailed sections differ, the detailed sections control.
- You must be 18 or older to join.
- All sales are final. We do not issue refunds — not full, not partial. See Section 8.
- If you ask for your money back, or file a chargeback or payment dispute, your access ends. See Section 8.
- You can cancel a subscription at any time. Cancelling stops future billing and you keep access for the rest of the period you already paid for. Cancelling is not a refund.
- The platform provisions and runs AI agents for members. You decide which of your own third-party accounts to connect. Anything an AI produces is a starting point, not professional advice.
- Be a decent person in the community. No spam, no harassment, no pitching people who didn’t ask.
- We can remove content or remove members who break these rules — and doing so does not entitle anyone to money back.
2. Who we are and what this covers
The AI Strategy Academy Community Platform (the “Platform”) is operated by Hatch Capital Consulting, LLC (“we,” “us,” “our”), a limited liability company organized under the laws of the State of Georgia, USA. You can reach us at support@hatch-capital.com; our business mailing address is available on written request.
These Terms & Conditions (the “Terms”) are a binding agreement between you and us. They cover your use of:
- the Platform and any website, application, or subdomain we operate for it (including community.hatch-capital.com, portal.hatch-capital.com, and the relevant pages of hatch-capital.com);
- the AI Strategy Academy Bootcamp, the Accelerator, community memberships, and managed agent hosting (together, the “Programs”);
- any course material, recording, template, prompt, workflow, skill, document, or other content we make available (the “Materials”); and
- any AI agent we provision, host, or operate for you (an “Agent”).
Everything above is referred to together as the “Services.”
By creating an account, checking the box that says you agree to these Terms, or purchasing any Program, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Services.
3. Definitions
| Term | Meaning |
|---|---|
| Account | The login we create for you when you join. |
| Member | A person with an Account, at any tier, paid or free. |
| Member Content | Anything you post, upload, submit, or send through the Platform — posts, comments, replies, direct messages, profile information, uploads, and prompts or instructions you give an Agent. |
| Materials | Anything we make available: curriculum, lessons, recordings, templates, prompts, skills, workflows, documents, and the software itself. |
| Agent | An AI agent we provision, host, or operate for you as part of a Program. |
| Connected Account | A third-party service or account you choose to connect to your Agent or to the Platform. |
| Subscription | A recurring paid membership (monthly or annual). |
| One-Time Program | A Program sold for a single payment, such as the Bootcamp or the Accelerator. |
4. Eligibility
You must be at least 18 years old and able to form a binding contract to use the Services. The Services are not directed to children, and we do not knowingly allow anyone under 18 to create an Account. If we learn that a Member is under 18, we will close the Account.
You also confirm that:
- the information you give us at signup is accurate, and you keep it current;
- you are not barred from receiving our services under any applicable law, sanctions program, or export control; and
- if you are signing up on behalf of a company, you have authority to bind that company, and “you” in these Terms means both you and that company.
5. Your Account
- One human, one Account. Accounts are personal to you. Do not share your login, and do not let another person use your Account or attend a Program in your place.
- You are responsible for what happens under your Account, including anything an Agent does under your instruction, unless the activity resulted from our own failure.
- Keep your password secure and tell us promptly at support@hatch-capital.com if you believe your Account has been compromised.
- We may need to change your Account — for example, to fix an entitlement error, correct a handle that impersonates someone, or comply with law.
6. What we provide
The Platform is a community and education platform. Depending on the Program you purchase, the Services may include community access, curriculum and lesson content, live or recorded calls, resources and templates, an in-community AI assistant, direct messaging with other Members, and a provisioned, hosted AI Agent.
What we do not promise:
- We do not promise any specific business result, revenue outcome, cost saving, or return on your investment. Your results depend on your business, your effort, and factors outside our control.
- We do not promise that any particular feature, integration, third-party tool, model, or vendor will remain available. Software and AI vendors change, deprecate, and reprice their products, and we adapt.
- We may add, change, or remove features. We will not materially reduce what a paid Program delivers during a period you have already paid for without either restoring equivalent value or telling you before your next renewal.
6.1 No earnings guarantee. None.
Read this section twice. It is the deal.
- We make no promise, guarantee, projection, or representation of any kind that you will earn money — any money at all — from the Platform, any Program, the community, the curriculum, or from having, hosting, or operating an AI Agent. Not revenue, not profit, not savings, not clients, not leads, not a return of your purchase price.
- This applies fully to your Agent. An Agent is software you direct. It may produce work you find valuable, or it may not. Whether an Agent produces any business result for you depends on your business, your offer, your market, your effort, your judgment in directing it, and the behavior of third-party AI models and services none of us control. There is no guarantee you will make any money from having an Agent.
- We do not know your situation. We have not evaluated your business, your skills, your finances, or your market. Nothing we publish is a representation that any outcome achieved by anyone else — including any testimonial, case study, or number mentioned by us, by instructors, by guests, or by other Members — is typical, representative, or achievable by you. Any results referenced anywhere on the Platform or in our marketing are exceptional, not typical.
- If anyone — including any instructor, guest speaker, or Member — tells you a result is guaranteed, they do not speak for us, and this section controls over anything they said.
- Purchasing any Program is a purchase of education, community access, and software services — it is not an investment, and your purchase price is not capital from which a return should be expected.
7. Purchases, subscriptions, and billing
7.1 What we offer
| Program | Price | Type |
|---|---|---|
| Founding Seat (the Academy program plus a year of Community + Agent membership, then continuity) | $2,497 once, then $197/month starting in month 13 | One-time payment plus a Subscription that begins after the first 12 months |
| Bootcamp deposit (reserves a seat; applied to the program, arranged with us directly) | $1,000 | One-time |
| Accelerator | $5,000 | One-time, covering a 12-month term |
| Community + Agent membership | $197/month at current pricing | Subscription |
| Community-only membership (no Agent) | $97/month at current pricing | Subscription |
Programs no longer offered to new members (the $997 four-week Bootcamp, the $2,000/year annual membership, and $49.99/month Managed Agent hosting) continue on their existing terms for members who already hold them.
Pricing changes as we grow. Membership pricing rises in steps as the community fills (for example, community-and-agent membership steps from $197 to $247 to $297 and may continue upward, and the Founding Seat is limited in number: once the founding seats are taken, the next seats are offered at $3,497 once, then $247/month from month 13). The price shown to you at checkout is the price you pay, and as long as your Subscription stays active and uninterrupted, later increases to the published price do not change your rate. If your Subscription lapses and you rejoin, you rejoin at the then-current published price.
Some Programs are only available to Members who have completed or are enrolled in a prerequisite Program. Eligibility for such Programs is enforced at checkout.
7.2 Payment
- Payments are processed by Stripe. We never see or store your full card number. Your card details go directly to Stripe and are governed by Stripe’s own terms and privacy policy.
- You authorize us (through Stripe) to charge your payment method for the Program you purchased, plus any applicable taxes.
- Prices are in U.S. dollars unless we say otherwise.
- Financing and payment plans. Where a payment plan or third-party financing option (for example a buy-now-pay-later provider) is offered, the financing decision is made entirely by the third-party provider under its own terms. We are not the lender and we do not guarantee that you will be approved for financing. A declined financing application is between you and the provider.
- Taxes. Prices exclude sales, use, VAT, GST, or similar taxes unless stated. Where we are required to collect tax, it is added at checkout.
7.3 Renewals
Subscriptions renew automatically — monthly for monthly plans, annually for annual plans — at the rate you signed up at, until you cancel. Each renewal is a new charge on the same payment method. We will send a receipt for every charge.
7.4 Failed payments
If a charge fails, we may retry it, and we may suspend or end your access to paid features until payment succeeds. We will make a reasonable effort to notify you by email before access is lost.
8. ALL SALES ARE FINAL — no refunds
ALL SALES ARE FINAL. WE DO NOT ISSUE REFUNDS.
This applies to every Program we sell — the Bootcamp, the Accelerator, every community membership, and managed agent hosting — whether you paid once or on a subscription, and regardless of how much of the Program you used.
There are no partial refunds, no pro-rated refunds, and no refunds for unused time, missed sessions, or a change of mind.
You are buying immediate access to digital materials, live programming, community access, and — for some Programs — AI infrastructure that we provision and pay for on your behalf as soon as you join. That is why this policy exists and why it is stated this plainly, before you pay.
8.1 If money goes back, access goes away
If any payment you made is returned to you for any reason — a refund we grant as a goodwill exception, a chargeback, a payment dispute, or a reversal initiated by your bank or card issuer — your access to the Services ends. This includes access to the community, the curriculum and Materials, any Agent we host for you, and any Program you purchased.
- A dispute or chargeback results in immediate loss of access. We do not wait for the outcome. Filing a dispute is a request for your money back, and our policy is the same either way: money back means access ends.
- This applies to partial reversals too. If any amount is returned, access ends. We do not offer partial refunds, so a partial reversal is treated exactly like a full one.
- If a dispute is later resolved in our favor, access is not restored automatically. Restoring access is a human decision made through support, not an automatic result.
8.2 Talk to us first
We would rather have the conversation than have your bank have it for us. If something is wrong — you cannot access what you bought, you were charged twice, you were charged after cancelling — email support@hatch-capital.com and we will look into it. We fix genuine billing errors, including duplicate or post-cancellation charges. Correcting an error we made is not the same thing as a refund of a valid purchase.
8.3 Where the law says otherwise
Nothing in this section takes away a right you have under a law that cannot be contracted away. If a mandatory consumer-protection law in your jurisdiction gives you a cancellation or refund right, that law controls to the extent of the conflict.
9. Cancellation (which is not a refund)
You can cancel a Subscription at any time. Cancel from your account settings, or email support@hatch-capital.com and we will do it for you.
When you cancel:
- future billing stops — you are not charged again;
- your access continues through the end of the period you already paid for; and
- when that period ends, your paid access ends. Community access, Agent hosting, and any tier-gated Materials stop being available.
Cancelling does not produce a refund of anything already paid. See Section 8.
One-Time Programs (Bootcamp, Accelerator) are not subscriptions and there is nothing to cancel: you keep the access those Programs grant, on the terms they were sold under, and no further charges occur. Bootcamp access to the curriculum continues after the cohort ends for as long as we operate the Platform, subject to Section 6’s terms about changes to the Services.
We can also end things. We may suspend or terminate your Account or any Program under Section 16.
10. AI agents, connected accounts, and credentials
This section matters more here than on a normal course platform, because we actually run software on your behalf.
10.1 What an Agent is
For Programs that include one, we provision and host an AI Agent for you. It runs on infrastructure we or our vendors operate, using AI models provided by third parties.
10.2 You choose what to connect
You decide which of your own accounts, tools, data, and credentials to connect to your Agent or to the Platform, and you do so at your own discretion and risk. We do not require you to connect any particular account.
Before you connect anything, understand that:
- You must have the right to connect it. Do not connect an account, dataset, or credential you are not authorized to use — including your employer’s or a client’s systems — without permission.
- An Agent acts on your instructions and with the access you give it. It can read, write, create, modify, send, and delete within the scope of the access you grant. Grant the narrowest access that does the job, and revoke access you no longer need.
- You are responsible for what your Agent does under your instruction. That includes messages it sends, records it changes, and money it spends in systems you connected.
- AI systems make mistakes. They misread context, act on wrong assumptions, and occasionally do the wrong thing confidently. Do not connect an Agent to a system where an incorrect action would be unrecoverable or catastrophic, and keep your own backups.
- We are not responsible for third-party services. Each Connected Account is governed by its own provider’s terms. If a provider changes, breaks, restricts, or terminates its service or its API, that is outside our control.
10.3 Credentials
Where the Platform stores or handles a credential for a Connected Account, we protect it using the security measures described in our Privacy Policy. You remain responsible for rotating and revoking your own credentials, particularly when you cancel, when you stop using an integration, or when a credential may have been exposed.
10.4 Acceptable use of Agents
Do not use an Agent, or the Platform, to do anything unlawful, to send unsolicited bulk messages, to scrape or attack a third party, to impersonate someone, to generate content that violates Section 12, or to circumvent another service’s terms or technical controls.
10.5 Agent-generated content in the community
Some content on the Platform is generated or posted by AI agents, including ours. Where that is the case, it is labeled as agent activity. You must not disguise agent-generated content as your own human-written contribution where the Platform asks you to identify it.
11. No professional advice
The Services are education and software. They are not professional advice.
Nothing on the Platform — no lesson, no template, no call, no community post, and nothing produced by an AI agent — is legal, financial, investment, tax, accounting, medical, or other licensed professional advice, and none of it creates a professional relationship between you and us.
AI outputs in particular can be inaccurate, incomplete, outdated, biased, or entirely fabricated while sounding confident. Treat every AI output as a draft to be verified, not an answer to be relied on.
Before you act on anything you learn or generate here — especially anything involving money, contracts, taxes, employment, or regulatory obligations — check it yourself and consult a qualified professional. Decisions you make about your business are yours.
12. Community conduct
The community works because people show up honestly and treat each other well. That is the whole rule. What follows is how we apply it.
Do:
- Be respectful, even when you disagree.
- Contribute in good faith — ask real questions, share what actually worked, credit sources.
- Keep other Members’ private information private, including anything shared in a direct message or a private space.
Do not:
- Harass, threaten, demean, or discriminate against anyone, including on the basis of race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, or age.
- Spam. No repetitive posting, no mass unsolicited direct messages, no engagement farming.
- Solicit or recruit without permission. Do not pitch your product, service, program, affiliate link, or opportunity to Members — in the feed or in direct messages — unless we have given you permission or the space is explicitly for that. This is the rule we enforce most often, and the fastest way to be removed.
- Share, resell, republish, or repackage the Materials. They are for your own use inside the Program you bought. Do not post them elsewhere, do not give your login to someone else, do not turn them into your own course.
- Post content that is unlawful, infringing, deceptive, sexually explicit, or hateful.
- Impersonate another person, Member, or agent, or misrepresent your affiliation with anyone.
- Scrape, crawl, bulk-export, or harvest the Platform, its Materials, or Member data, including by automated means, without our written permission.
- Attack the Platform — probe, breach, or circumvent our security or access controls, test another Member’s boundaries, or attempt to reach data you are not entitled to.
- Misuse AI — use an Agent or the Platform to generate spam, malware, disinformation, or material that violates the rules above.
12.1 What happens if you break these rules
We may, at our discretion and with or without notice: remove or hide content, restrict a feature, mute or suspend an Account, remove you from the community, or terminate your Account and all Programs.
Removal or termination for a violation does not entitle you to a refund of anything you paid. All sales are final (Section 8), and that does not change because your access ended early through your own conduct.
12.2 Reporting and moderation
If someone is violating these rules, report it through the Platform where a reporting option exists, or email support@hatch-capital.com.
Moderation access is limited and purposeful. Moderators can review content that has been reported to them, within the scope they have been granted. We do not read private messages as a matter of routine. Where a message is reported, an authorized moderator may review the reported exchange in order to act on the report.
13. Your content
13.1 You own it
You keep ownership of your Member Content. We do not claim your posts, your business information, or your ideas.
13.2 The permission you give us
To run the Platform, we need permission to handle what you post. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, adapt for formatting, and distribute your Member Content solely for the purposes of operating, securing, improving, and supporting the Services — for example, showing your post to the Members entitled to see it, delivering your direct message to its recipient, and backing it up.
This license lasts as long as your content is on the Platform, and ends when you delete it, except for copies retained in backups, logs, or where we are required to keep them. It does not let us sell your content, license it to a third party for their own purposes, or use it in advertising without your permission.
We will ask for your separate permission before using your content or your results as a public testimonial or case study outside the Platform. That use is never part of the license above.
13.3 Feedback
If you send us ideas or suggestions about the Services, we may use them freely and without obligation to you. We are not asking for your business’s confidential information, and you should not send it as “feedback.”
13.4 What we can do about content
We are not obligated to monitor Member Content, and we do not endorse it. We may remove or hide any content that we believe violates these Terms or creates risk, at our discretion. Content posted by other Members is theirs, not ours, and we are not responsible for it.
13.5 Content after you leave
When your access ends, your Member Content may remain visible in the community where removing it would break conversations others participated in. If you want your content removed, email support@hatch-capital.com and see the Privacy Policy for how deletion requests are handled.
The default: your content stays so conversations others participated in keep their meaning, and on request we anonymize the attribution. If you want specific content removed entirely, ask — we handle removal requests as described in the Privacy Policy.
14. Our content and intellectual property
We own the Platform and the Materials — the software, design, curriculum, lessons, recordings, templates, prompts, workflows, skills, documentation, and the AI Strategy Academy and Hatch Capital names and logos — along with our licensors.
While your Account is in good standing, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Materials for your own business use in the Programs you purchased.
You may not: copy, redistribute, publish, sell, sublicense, or share the Materials; use them to build or teach a competing program; remove attribution or notices; share your login; or use our names, logos, or Member testimonials without permission.
This license ends when your access ends.
15. Third-party services and content
The Services rely on third-party providers — payment processing, hosting, database and authentication, email delivery, AI model providers, and agent infrastructure. They are listed in our Privacy Policy. We are not responsible for third-party services, their content, their availability, or their terms. Your use of a third-party service is between you and that provider.
The Platform may link to third-party sites or contain content posted by Members that references them. Links are not endorsements.
16. Suspension and termination
You can leave at any time by cancelling your Subscription (Section 9) or asking us to close your Account.
We may suspend or terminate your Account, any Program, or the Services — immediately and without notice where the circumstances warrant — if:
- you break these Terms, including the conduct rules in Section 12;
- a payment is refunded, disputed, charged back, or otherwise reversed (Section 8.1);
- a payment fails and is not cured;
- we are required to by law, or reasonably believe continuing creates legal or security risk to us, another Member, or a third party; or
- we discontinue the Services or a Program.
On termination: your license to the Materials ends, your access to the community and to any hosted Agent ends, and no refund is owed (Section 8). If we terminate your Subscription for convenience — meaning you did nothing wrong and we simply stopped offering the Program — we will either let you finish the period you paid for or provide a pro-rated credit for the unused portion. Sections that by their nature should survive — including Sections 8, 11, 13.2, 14, 17, 18, 19, 21, 22, and 23 — survive termination.
17. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Services will be uninterrupted, timely, secure, or error-free; that any content or AI output will be accurate or reliable; that defects will be corrected; or that the Services will meet your requirements or produce any particular result.
We specifically disclaim any warranty regarding the accuracy, reliability, or suitability of AI outputs and of any action taken by an Agent (see Sections 10 and 11).
Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.
18. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW:
- We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, lost data, or business interruption, even if we were told such damages were possible.
- Our total liability to you for all claims arising out of or relating to the Services or these Terms will not exceed the greater of (a) the amount you paid us in the twelve (12) months before the event giving rise to the claim, or (b) US $100.
These limits apply regardless of the theory of liability and even if a limited remedy fails of its essential purpose. They do not apply to liability that cannot be limited by law — including, in many jurisdictions, fraud, willful misconduct, gross negligence, or death or personal injury caused by negligence.
19. Indemnification
You agree to defend, indemnify, and hold us and our officers, employees, contractors, and agents harmless from any claim, loss, liability, and expense (including reasonable attorneys’ fees) arising out of:
- your use or misuse of the Services;
- your Member Content;
- any action taken by an Agent under your instruction or using access you granted, including in a Connected Account or a third party’s systems;
- your violation of these Terms or of any law; or
- your violation of the rights of any third party.
We may assume the exclusive defense of any matter subject to indemnification by you, in which case you will cooperate with us.
20. Copyright and DMCA
We respect intellectual property rights and expect Members to do the same. If you believe content on the Platform infringes your copyright, send a notice with the elements required by 17 U.S.C. § 512(c)(3) to our designated agent:
Designated Copyright Agent: Legal Department, Hatch Capital Consulting, LLC Email: support@hatch-capital.com (subject line “DMCA notice”); mailing address available on written request
We will respond to valid notices, may remove or disable access to the material, and will terminate the Accounts of repeat infringers in appropriate circumstances. Counter-notification procedures under § 512(g) are available to Members whose content is removed.
21. Electronic communications and notices
By using the Services you consent to receive communications from us electronically — by email and through the Platform — including transactional notices, billing notices, and legal notices. Legal notices sent to the email address on your Account are deemed received. Keep your email address current.
Marketing email is separate: you can unsubscribe from it at any time without affecting the transactional and account messages we must send you.
22. Changes to these Terms
We may update these Terms. Every version carries a version string and an effective date at the top of this document, and prior versions are available on request from support@hatch-capital.com.
- For material changes, we will give notice — by email to your Account address, by a notice inside the Platform, or both — at least 30 days before they take effect, unless a change must take effect sooner for legal or security reasons.
- Continuing to use the Services after the effective date means you accept the updated Terms. If you do not accept them, stop using the Services and cancel your Subscription. As always, cancelling is not a refund.
- Changes are not retroactive. A dispute is governed by the version of the Terms in effect when the events occurred.
23. Governing law and disputes
23.1 Governing law
These Terms are governed by the laws of the State of Georgia, USA, without regard to its conflict-of-laws rules, and by applicable U.S. federal law.
23.2 Venue
The state and federal courts located in Cobb County, Georgia have exclusive jurisdiction, and both parties consent to that jurisdiction and waive any objection to venue.
23.3 Informal resolution first
Before filing anything, email support@hatch-capital.com with a description of the problem and what you want. Most things get solved this way, and we would rather solve it than litigate it.
23.4 Time limit
Any claim arising out of or relating to these Terms or the Services must be brought within one (1) year after the claim arises, or it is permanently barred — except where the law of your jurisdiction does not permit shortening the statutory period, in which case the shortest period the law allows applies.
24. General
- Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Services and supersede any prior understanding, except where you have signed a separate written agreement with us covering the same subject, which controls to the extent of a conflict.
- Severability. If any provision is held unenforceable, it is modified to the minimum extent necessary or severed, and the rest stays in force.
- No waiver. If we do not enforce a provision, that is not a waiver of it.
- Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets.
- Force majeure. Neither party is liable for failure to perform due to causes beyond its reasonable control, including outages, vendor failures, natural events, and acts of government.
- Relationship. Nothing here creates a partnership, joint venture, employment, or agency relationship between you and us.
- No third-party beneficiaries, except as expressly stated.
- Headings are for convenience only.
25. Contact us
Hatch Capital Consulting, LLC Email: support@hatch-capital.com Legal notices: support@hatch-capital.com (subject line “Legal notice”); mailing address available on written request
End of Terms & Conditions — version 2026-08-17.
